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Assessing Total Cost of Ownership for BI
With the plethora of business intelligence (BI) solutions available, organizations do not always know where to start when evaluating solutions against one another and assessing overall total cost of ownership (TCO). This report provides mid-market organizations a framework for evaluating the TCO of BI solutions. This framework, comprised of the following categories, provides an overall view of the costs and benefits associated with implementing a BI solution:
1. Features and functionality - includes ease of use, interactivity, and data, platform, and security related functionality and is based on how vendors provide their solutions, for instance, out of the box or through customization, etc.
2. Services and support – identifies the types of services offered and additional costs associated with these offerings.
3. Implementation – looks at the time it takes to implement a solution, as well as ease of use.
4. Licensing – provides insight into how products are licensed, the flexibility that exists, and the average number of users within organizations.
These categories are each calculated at 25% of overall TCO totals. In addition, five BI vendors are evaluated - Jaspersoft, LogiXML, Microsoft, QlikView, SAP Business Objects Edge – and together, represent a microcosm of the overall mid-market BI landscape. By comparing these vendors with one another, organizations can gain a deeper understanding of the types of solutions available, the strengths and challenges of each, and how to apply TCO calculations to broader BI software evaluations.
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