Rocky Mountain Poison and Drug Center Uses Logi 8 to Track and Analyze Data to Support Lifesaving Mission

About Rocky Mountain Poison and Drug Center

Many driven organizations imagine themselves in a daily life and death struggle to succeed against a myriad of unpredictable forces. At the Rocky Mountain Poison and Drug Center (RMPDC) no imagination is needed. True life and death issues face their team everyday. The organization’s mission is to reduce injury and death by providing knowledge and caring expertise in the treatment of poisonings and drug interactions.

The RMPDC is a certified regional poison center recognized by the American Association of Poison Control Centers (AAPCC) and also serves as a regional drug information center. The Center has provided poison and drug information services for over 50 years to medical professionals and consumers in Colorado and surrounding states.

Their mission is to build a high-quality caring organization of specialized professionals emphasizing open communications and professionalism and to conduct leading edge research for the prevention and treatment of poisonings.

To achieve this objective, the Rocky Mountain Poison and Drug Center is committed to communicating the importance and value of its service to the community. The organization is very forward thinking in its operations, constantly exploring opportunities for strategic alliances with government, industry and private sources for ongoing funding of operations and activities.

The RMPDC is also committed to advanced technology—developing effective telecommunications and information technology systems to ensure availability and to deliver dependable treatment recommendations. Their reporting and analysis system built on the LogiXML BI platform has help them make important strides toward that goal.

The Challenge

The center needed a seamless BI solution that would help them coordinate the many important—and often life-saving—functions performed every day. This high level of telecommunication and system coordination is needed because, while the RMPDC is an agency of the Denver Health and Hospital Authority, it is comprised of three specialized call centers and two support departments. Rocky Mountain Poison Center is committed to poisoning treatment and poison prevention in a responsive, caring, and cost-effective manner.

The Rocky Mountain Drug Consultation Center provides health and safety information to the public, medical professionals and contract clients on the safe and effective use of medications. The Denver Health Nurse Line was established in 1997 to provide 24-hour information to the public and contract clients to perform medical triage for health concerns and recommendations for further medical evaluation and treatment as appropriate.

The organization also conducts research in the treatment of poisoning and providing toxicological consultative services for clients and work with physicians and pharmaceutical companies on medical toxicology issues.

The Solution

“The LogiXML platform is critical to our IT operation,” notes David Daley, IS Manager for Rocky Mountain Poison and Drug Center. “I have about 13 different production sites running that have a huge need for reports and analysis. Using the Logi platform with a range of visualization options and an outstanding development environment helps me keep up with the demand.”

“The Poison Center’s Medical Director pointed me to LogiXML after seeing it at another organization. Initially I was skeptical, as I am about almost any new technology. But the capability of the Logi technology is one of the biggest IT advances I have seen in a decade.”

“The needs of our users is my top priority, so I appreciate the ability to present information graphically as a dashboard communicating multiple reports or a heat map showing the relationships of key data points. We also have developed Analysis Grids for users to manipulate data within the reports themselves.”

The Results

“We are also using the platform for surveillance of dangerous products and adverse drug reactions. If a dangerous product exposure occurs, a scheduled task will pick up on it and automatically notify a group via email. We can track adverse reactions, drug interactions, and drug use in pregnancy and lactation. We work with pharmaceutical companies in clinical trial situations. We can use the Logi security features to build this functionality right in the reports.”

“One major initiative going on currently is a redevelopment of the data collection software in one of our call centers. Logi Info is playing a key role as a service for reporting, notification and transmission.”