About Pacific Blue Cross
 Pacific Blue Cross is British Columbia's largest provider of extended health and dental benefits. Tracing its roots back to the 1940’s, the business has grown and changed over time to work with and adapt to changes in the province's health care system. Today, almost two million British Columbians have benefit coverage through Pacific Blue Cross.
Pacific Blue Cross is a not-for-profit service organization and with its subsidiary, British Columbia Life & Casualty Company, shares a common mission to be the most trusted and reliable provider of cost-effective health, life and disability coverage for their members.
The Challenge
Herb Bujak is the IT development manager at Pacific Blue Cross. He and his team faced an ever-increasing backlog of requests for reports from their management team and in-house departments. In an effort to respond to the report demand, the company had purchased Crystal Reports from Business Objects. However, due to frustration with the tool from the development team and lack of enthusiasm from the business users for the resulting report output, support for the systems was minimal.
The Solution
The IT department at Pacific Blue Cross first started working with Logi Report when Bujak mentioned to his wife, a fellow 25-year IT professional, about the need for a better way to develop the reports. He was happy to hear that she had a recommendation for him. It was a product that a colleague of hers was using called Logi Report from LogiXML.
“As a non-profit, we always operate under budget constraints, so I was very happy to be able to download the product at no charge and get right to work developing reports,’ said Bujak, who describes himself as a ‘manager/developer’ who no longer codes every day. “I was able to quickly develop a key report on my own in just a week. Then, I had my development team, who code everyday, download Logi Report. They embraced it and immediately started turning out great reports in a day or so. They really liked the ability to control the code and the output using Logi Studio.”
“We also found the ability to integrate data from our Excel spreadsheet-based applications to be a plus. One of the key features we like about Logi Report is that we can provide a screen of parameters for the user to select the data they want and then give them an “Excel” button to push it into a spreadsheet without having to ask us to do it. The product is very easy to use, and anytime we had a question about a feature or potential limitation, we simply visited the LogiXML Discussion Forum site, and all was quickly resolved,” he added
The Results
Now, Bujak delivers a key Staff Time Usage management report he developed using Logi Report to his IT Management team “real time” via a Web page, and the development team provides Logi-built reports to user departments. Pacific Blue Cross soon found that the need for Crystal Reports and its significant costs were eliminated, and they completed the switch to LogiXML. Bujak and his team are now looking at additional projects where LogiXML technologies can be used.
Bujak also spread the word about Logi Report to an old colleague (at the time a Crystal Reports Sales Engineer) named Todd Hobbs. Hobbs has since left Business Objects and has gone on to found his own BI consulting services firm, Hobbs Enterprises Limited, where he has implemented a number of Logi product-based systems and is now a key LogiXML International Partner, serving the Canadian market.
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